Please use the Contact-Formular on the right (or mobile below) to contact us. Please also choose the right subject/context for your specific request and submit your message to us.
You are welocme to write your eMail in your national language. We will try to answer your questions as good as possible.
We look forward to your inquiry & Wish you a pleasant vacation in Mauritius.
Vanessa & Marcel
Your Hello Mauritius Team
Some tours or offers are just available with an advanced payment (25% deposit) option. For example, all Transport & Pick-Up Services and Reservations in a distant future (more than 4 weeks). For this kind of offers, we´ll send you a proforma invoice with the Date & Price for your Excursion. The invoice can then be easily payed with PayPal. Your payment & reservation is secured through the PayPal buyer protection.
As soon as we have received your part payment, your reservation is confirmed. The balance can be payed on the day of your Excursion.
If you like to pay your full Excursion with PayPal, you are welcome, because most of the offers can just be payed only with cash in Euro or Rupees.
To cancel a reservation, please contact us in time through WhatsApp or write us an eMail.
All timely cancellations (not later than 12 hours before your excursion) will be fully refunded through PayPal. In case of missed cancellations or non-use of the service, the full deposit fee of 25% will be withheld.
Herewith we like to inform you, that we, Hello Mauritius, are acting as a tour agency and platform. We only convey you to the different tour operators. Responsible and liable for the execution of all tours and offers from our website are the specific and individual tour operators.
Of course, all of our tours and offers are personally tested and all of our partners have a official and valid tour operator license, issued from the tourism and transport authority of Mauritius.
If you should ever have any issues or questions, regarding the execution or service for an offer or excursion booked through us, please contact us directly.
We are sure that we can help to find a solution.